Ethics & Sustainability at North Island Estate Liquidation

Our Code of Ethics — Clients First

We uphold high professional and ethical standards in every interaction. Each member of North Island Estate Liquidation Inc. is committed to uphold and adhere to the following principles:

Trustworthiness

To act with honesty and integrity, avoiding participation in any fraudulent or unethical conduct.

Professionalism

To maintain impartiality and professionalism in all professional interactions and transactions.

Clear Agreements

To communicate expectations through detailed contracts or written agreements, ensuring mutual understanding and consent.

Conflict Avoidance

To recognize and avoid conflicts of interest, ensuring the primary focus remains on the client’s best interests.

Integrity and Transparency

To represent professional skills, qualifications, resources, and capabilities truthfully, ensuring honest communication in all client interactions and promotional materials.

Privacy and Discretion

To safeguard confidential information about clients and associated individuals, refraining from disclosing such details to third parties without explicit permission.

Professional Boundaries

To accept tasks and provide recommendations within the scope of expertise, seeking additional knowledge or consultation when required to fulfill responsibilities effectively.

Accessibility

To remain reasonably available throughout all phases of the service process to address client needs and concerns.

Thoroughness

To perform due diligence in determining accurate valuations or assessments of the property or services offered.

Fair Compensation

To establish fees that fairly reflect the value of services rendered, ensuring transparency in cost structures.

Responsibility

To take accountability for errors or oversights and address them promptly and effectively to maintain trust and satisfaction.

Ethical Representation

To provide honest and accurate descriptions of capabilities and the value of assets or services in all representations.

Commitment

To honour commitments and uphold responsibilities, reinforcing the trust inherent in professional relationships.

Legal Compliance

To adhere to all applicable laws and regulations, including tax obligations and business practices.

Sustainability Pledge — Estate Services with Purpose

We integrate environmental and social responsibility into our operations:

Reducing Waste & Supporting Circular Use

We are committed to reducing waste by re-homing items whenever possible, ensuring they find new life rather than ending up in landfills. Recycling is a priority, and we make sure that all recyclable materials are properly sorted and processed.

Supporting Sustainable Employment

We believe in paying a living wage to our employees, ensuring fair compensation and supporting sustainable livelihoods. Our team members are provided with opportunities for growth, stability, and long-term employment.

Community Contribution

We support local charities and families by donating items and resources to those in need. By strengthening local communities, we contribute to a more sustainable future for everyone.

Minimizing Waste

Supporting Canadian-Made Goods

Whenever possible, we prioritize purchasing Canadian-made products, supporting local manufacturers and reducing the carbon footprint associated with imported goods. This not only strengthens our economy but also ensures the long-term sustainability of local industries.

Frequently Asked Questions

Please reach us at office@northislandestates.ca if you cannot find an answer to your question.

What does “sustainability” mean in the context of estate liquidation?

In estate services, sustainability means minimizing environmental impact by re-homing items whenever possible, donating to local charities, recycling materials that cannot be reused, and avoiding unnecessary waste. Our approach ensures that belongings are given a second life before disposal, reducing landfill contributions and strengthening the local circular economy.

How does North Island Estate Liquidation support local communities on Vancouver Island?

We support local communities by donating usable items to charities and families in need, prioritizing Canadian-made products when purchasing supplies, and contributing to organizations that benefit the regions we serve such as Comox, Courtenay, Qualicum Beach, Parksville, Nanaimo, and Campbell River.

Do your estate liquidation services reduce waste compared to traditional cleanouts?

Yes — by responsibly sorting items for reuse, donation, or recycling, we significantly reduce waste compared to standard cleanout services. Items that still have value or utility are directed to new homes through sale or donation, which helps divert them from landfills and supports sustainable practices.

Are your ethical standards different from other estate service providers?

Our Code of Ethics emphasizes trust, transparency, conflict avoidance, privacy, and legal compliance in every transaction. While ethical standards can vary in the industry, our commitment to honesty, fair compensation, and clear agreements ensures clients receive respectful, professional service rooted in integrity.

How do you balance environmental responsibility with estate liquidation logistics?

We integrate sustainable choices throughout the estate lifecycle — from reducing energy use in our operations to choosing eco-friendly materials and processes. When possible, we partner with recycling facilities, prioritize donation over disposal, and encourage reuse of items to ensure that environmental responsibility is part of every estate solution.

Why Our Values Matter to You

When you choose North Island Estate Liquidation, you’re choosing a team that:

Respects your family treasures and heirlooms
Upholds ethical pricing and clear agreements
Protects confidential and personal information
Offers trustworthy service no matter the estate size

Our ethical foundation ensures that families, executors, lawyers, and realtors throughout Vancouver Island and the North Island feel confident and respected throughout the estate process.

Serving the Comox Valley & Vancouver Island

We are proud to provide ethical estate services across a broad region, including:

Comox & Courtenay
Nanaimo & Nanoose Bay
Qualicum Beach & Parksville
Campbell River & Cumberland
Port Alberni & Bowser
Port Hardy, Tofino, Powell River, and beyond

Ethics & Sustainability: Estate Services with Integrity